Wizseller Customer Support

To ensure we address your issue promptly and effectively, it’s crucial to provide a comprehensive description of the problem you’re encountering. Follow these steps to leave a proper web design issue ticket:

• Start with a Clear Subject:
  Begin by summarizing the main issue in the subject line. This helps us categorize and prioritize tickets efficiently.
• Example: Subject – “Homepage Slider Not Displaying Correctly”

Detailed Description:
In the body of the ticket, elaborate on the problem. Include specific details such as:

• What You Were Doing: Describe the actions you were taking when you encountered the issue.
• Expected Outcome: Explain what you were expecting to happen.
• Actual Outcome: Describe what occurred and how it differed from your expectations.
• Device and Browser Information: Mention the device (desktop, mobile, tablet) and browser (Chrome, Firefox, Safari, etc.) you used.

Note: Most issues are resolved in 24 hours.